Frequently Asked Questions
Everything you need to know about shopping with Curacao
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer flexible financing options through the Curacao Credit Card for eligible customers.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also track your status directly on our website by visiting the 'Order Status' page and entering your order number.
What is your return policy?
Most items can be returned within 30 days of purchase, provided they are in their original packaging and condition. Please note that some electronics and seasonal items may have specific return windows.
Do you offer international shipping?
Currently, we offer shipping to the United States and select international destinations. Shipping costs and delivery times vary depending on the destination and the size of the items ordered.
How does Curacao's Price Match Guarantee work?
We are committed to offering the best value. If you find a lower price on an identical item from a local authorized competitor, we will match that price at the time of purchase.
Can I pick up my online order in-store?
Yes, we offer a convenient 'In-Store Pickup' option. Simply select your preferred Curacao store location at checkout, and we will notify you via email when your items are ready for collection.